(As on 15-04-2026)

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Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

• Company: M/S. Zoori Jewels India Pvt. Ltd.
• Customer or You: Individual or entity accessing the Service.
• Goods: Items offered for sale.
• Orders: Request to purchase Goods.
• Service: Refers to the Company.
• Shipping Partner: Vendor providing logistics services.

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General Shipping Policy

Thank you for visiting and shopping at Zoori Jewels India Pvt. Ltd. These terms constitute our Shipping Policy.

Domestic and International Shipping Policy

Shipment Processing Times

All orders are processed within 3 working days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing high order volume, shipments may be delayed. We will notify you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout.

• Normal Shipping:
  Shipment Cost: Free
  Estimated Delivery Time: ___
• Express Shipping:
  Shipment Cost: (INR/Dirham/Euro/USD)
  Estimated Delivery Time: ___
• Quick Shipping:
  Shipment Cost: (INR/Dirham/Euro/USD)
  Estimated Delivery Time: ___

Overnight delivery is available only for selected Indian metro cities.

Delivery Delays

Delivery delays can occasionally occur.

Shipment to P.O. Boxes

The Company ships within India only.

Shipment Confirmation & Tracking

You will receive a confirmation email with tracking details once your order is shipped.

Customs, Duties and Taxes

The Company is not responsible for customs duties or taxes applied to your order. All applicable laws including Indian Customs Act shall apply.

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Dispute Resolution

Any disputes will be resolved within __ working days and fall under the jurisdiction of courts in Hyderabad, Telangana.

Damages

The Company is not liable for products damaged during shipping. Please contact the shipping carrier to file a claim.

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Contact Us

If you have any questions regarding this Shipping Policy:

• Visit: [COMPANY WEBSITE URL]
• Email: [COMPANY EMAIL]

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Annexure

List of Shipping Partners:

(To be updated)